Determined by actual reports, such small video reveal exactly how consumers try effectively repaying their beginner funds and you will applying the degree to follow the ambitions, raise existence, and you can service their loved ones.
Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.
Navient was happy to utilize People & Ladies Clubs out-of The united states to carry field and you will university believe tips to help with collateral for childhood, along with those out-of around-resourced communities.
We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.
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During the Navient, we have been purchased doing a workplace where workers are invited and you may known to possess who they really are as somebody. We feel which our personnel and you will workplace thrive whenever we is authentically inclusive.
Geneva always knew she wanted to be a professional musician.
The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.
Those stages helped the woman end up being a profitable movie director in the an ambulatory care center during the Ohio, place the girl to your frontlines of COVID-19 reaction.
Having Valerie, per name was personal so you’re able to her center and you will work. The fresh new voice and you will story on the other side end of the range are the thing that pushes Valerie to complete far more having people during this time. We are honored getting the woman as an element of Class Navient. Valerie remains went from the customers’ time and energy and you can positive attitude.
Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.
Patti helps borrowers stay on track by getting them into the repayment program that’s best for them. Patti understands personally what it’s like to be in default with her student loans, so she has a mission: help borrowers by providing a path that works. She wants to provide people with the same care and support she received from her own friend.
My job is to help people by o?ering them opportunities to get their student loans out of default and out of collections. I listen to them and try to help them with the best program that I can. I understand the struggle that some borrowers have when their loans are in default and their tax refunds are being taken by the government. A few years ago, before I started working at Navient, my loans were in default too. My husband had abandoned me with three children and no way to support myself. If it weren’t for a friend who worked here who assisted me with getting online payday loans Iowa my loans back into good standing, I might still be struggling with my loans.A lot of people hear “debt” or “collections” and automatically think our job is just to take people’s money and not help them. But federal student loans have so many options, including options where you pay just a small percentage of your income. I’m proud to be working for Navient, helping people with their student loans.